What’s the warranty on the Red & Near Infra-red Light Device with Targeted Oral Attachment?

We stand behind the quality of the OraWellness Red Light Device and warranty the device against defects in materials or workmanship for 1 year from the date of purchase.

If something isn’t functioning properly due to a manufacturing defect during that time, we’ll work with you to repair or replace the device.

What the warranty covers

  • Manufacturing defects
  • Device malfunction under normal use
  • Issues with the device or included components that are not caused by misuse or accidental damage

What the warranty does not cover

Like most electronic devices, the warranty does not cover:

  • Accidental damage or dropping the device
  • Water damage
  • Improper charging or use outside the recommended guidelines
  • Normal cosmetic wear over time
  • Unauthorized modifications or repairs

If you need support

If you experience an issue, simply contact our support team with:

  • Your order number
  • A description of the issue
  • Photos or video if helpful

Our team will help troubleshoot the issue and determine the best next step.

This device has been engineered and manufactured to be part of a long-term oral wellness routine, and our goal is to support you well beyond the initial purchase.

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